BabyLife is a premier online store dedicated to baby and kids products in the UAE, catering to parents from before birth up to early teens with top-rated brands.
We offer products from leading brands across categories including diapers, baby food, infant accessories, gear (strollers, high chairs), nursery furniture, clothes, footwear, toys, and school supplies.
Yes, registering with your email ID and mobile number allows you to track orders, manage your wishlist, save delivery addresses, and receive exclusive offers.
The health and safety of our in-store team members and customers is paramount. Following government authority guidelines, opening hours may be adjusted when necessary.
If you prefer not to visit a physical store, our online website operates fully as usual 24/7 for your convenience.
In-store, we encourage contactless electronic payment methods. For online orders, we accept VISA, Mastercard, Amex, and China UnionPay, alongside Cash on Delivery (COD) options. All online transactions are fully secure.
Shipping, Delivery & Store Collection
All our orders are delivered within 1 to 3 business days (next-day up to 3 business days depending on the time of order placement).
Orders of AED 1,000 and above qualify for FREE Delivery. For orders under AED 1,000, a delivery charge of AED 15 applies, though select products feature free delivery regardless of the price subtotal.
Yes! Using our free Collect from Store service, you can pick up items either the same day or the next day. Please bring your order confirmation email and proof of ID. Note: mixed orders containing both home delivery and store collection items cannot be placed together.
To change your fulfillment method, contact our customer care team on +971 54 471 8154 or email infor@babylifeuae.com. Additional delivery charges may apply.
For bulky items like nursery furniture requiring expert assembly, you can purchase our Assembly Service during checkout. A certified technician will contact you within 48 hours of delivery to schedule an appointment.
Orders, Tracking & Modifications
You can track your order using the link in your confirmation email or by logging into your account. You can also contact customer care on +971 54 471 8154 or email infor@babylifeuae.com.
You can cancel or modify your order by calling customer care on +971 54 471 8154. Orders can only be cancelled if they have not yet been processed and dispatched. If already prepared, you must wait for delivery and request a return.
Contact our Customer Care team on +971 54 471 8154 or email infor@babylifeuae.com before your order is dispatched. Once dispatched, address changes are no longer possible and may incur extra charges if outside standard zones.
For furniture, we call ahead to schedule a convenient time. For small parcels, couriers will call on the way; if unavailable, they return the item to the warehouse for next-day redelivery (rescheduling fees may apply).
If you received incorrect or missing items, or if a product is damaged or faulty, please contact customer care on +971 54 471 8154 or send clear photos of the issue along with your receipt to infor@babylifeuae.com.
Returns, Warranty & Support
We offer a 30-day return policy for unused items in re-saleable condition with original packaging and tags attached. This excludes personalized items, toiletries, underwear, swimwear, refurbished items, and personal care products like diapers, wipes, and creams for hygiene reasons.
The quickest way to return or exchange a product is by taking it to one of our stores along with your confirmation email. Alternatively, contact customer care on +971 54 471 8154 or email infor@babylifeuae.com.
